With offices in both Lancaster and Harrisburg, Susquehanna Realty Management LLC (SRM) delivers high-yield results through sound business practices, responsive solutions and expert hands-on management.
We employ a seasoned team of professionals who offer property owners a robust return on their investment properties by maximizing cash flow and minimizing expenses, while carefully preserving the asset.
Property owners are provided with a wide variety of options (from full-service management to select services) allowing each owner the ability to determine a suite of services customized to individual preferences, needs, and budget.
We have developed a strong network of vendors and suppliers within each county providing you with extra savings; however you always have the opportunity to select your preferred vendors in or out of network.
Property Management Services Include:
- Collection, deposit, and record-keeping of monthly rent
- Assessment of late charges and collections
- SRM handles all legal proceedings related to hearings on unpaid rent and unit repossessions at the District Justice level
- Timely payment of property bills ensuring that no unnecessary late fees are incurred as funds are available
- Financial reports (reports are available 24/7 online)
- Cash or accrual accounting methods available
- Preparation of annual operating budget available
- Contract negotiations and competitive bids for property services
- Enforcement of lease and community rules and regulations
- Resident relations – SRM handles all calls for maintenance/resident issues and assures that concerns are addressed in a timely manner
- 24 hour emergency answering service maintained
- Regular property visits which include interior unit inspections
- Lease renewals – includes resident negotiations, any increases in rent, and an update of lease and/or rules and regulations
- Preventative maintenance schedules
- Disbursements (sent to owners monthly or as requested, electronic disbursements available)
- Discounted leasing services
Benefits of Complete Property Care:
- Peace of mind
- Freedom (we handle all calls and a myriad of details to provide you with greater freedom)
- Compliance (because SRM maintains records of all financial information, details resident files and conducts business in accordance with all federal, state, and local laws)
- Preserves your assets (we oversee repairs as needed/approved and maintain a preventative maintenance schedule)
- Best value (because SRM has developed extensive resources, we know who to call – proven vendors who get the job done in a timely manner and done right the first time, saving you money)
- Quality (we care greatly about maintaining a referral-worthy reputation. By selecting SRM your assets will be professionally maintained and receive a healthy ROI)
We seek to be referral-worthy in all of our endeavors: maximizing income, minimizing expenses, preserving your asset and providing customer service of the highest caliber to residents and owners.